---

We-re looking for an experienced Sales Support Assistant to join our client's busy team. If you-re organised, customer-focused and have a strong eye for detail, we-d love to hear from you.







The Role



:

You-ll be responsible for supporting customers and the sales team, ensuring orders are processed smoothly and customers receive an excellent level of service.







Your responsibilities will include:







Processing sales orders, quotations and proforma invoices using SAGE



Tracking orders and resolving delivery or stock issues



Preparing picking lists and despatch notes



Managing customer account reconciliations



Handling customer enquiries by phone and email



Processing returns, credits and refunds



Organising customer and sales team sample requests



Providing product information and pricing



Maintaining accurate records and general administration





About You



:



You-ll need:





Experience within the lighting industry - essential



SAGE experience - essential



Strong Microsoft Excel skills



Excellent communication and customer service skills



Excellent organisation and attention to detail



The ability to multitask and work to deadlines



Good numerical skills and accuracy



A positive, team-focused approach



The ability to handle confidential information professionally

---